Frequently Asked Questions
1) How does the DVR feature work?
The Digital Video Recorder is built right in to the Megaorei 2 & 3 Models. It allows you to record video & audio, plus take pictures of everything you're aiming at. The HD Screen has all of the user-friendly options for recording and playback. Everything is saved on the included 32GB MicroSD Card. You can also easily transfer your recordings over to a computer or laptop.
2) Will it fit on a 40mm scope?
Our systems can fit scopes between 35-48mm in eyepiece diameter.
3) How far can you see in total darkness?
Our systems can see up to 400+ yards/365+ meters with the infrared light on in total darkness.
4) My scope doesn't have objective lens. Will I still be able to get a clear picture?
The camera will see exactly what your eyes see, so yes it will work with your scope.
5) Does it come with instructions?
Basic instructions are included in the box. You can visit our electronic manual page here or contact us and we'll send you one via email.
6) What batteries will I need and are they included?
Our systems run on 18650, 3.7v Batteries. All orders include batteries & charger. You can purchase extra batteries HERE
7) Where is it shipped out from?
Our main warehouse is located in Avenel, New Jersey, United States. We ship from multiple warehouses around the world and offer Free Global Shipping for every order. Your order will ship from the closest warehouse to your shipping address with enough inventory available.
8) How long does it take to arrive?
Most orders are delivered within 2-5 business days with Free Standard Shipping.
9) Does it come with a Warranty?
Our Night Vision Systems come with a 30-day Money Back Guarantee and a 2-year warranty. Contact us here or email us at email@example.com for more information.
10) Can it be returned if I don't like it?
Please contact us within 30 days after delivery if you feel that it's not a good fit for you. We'll help you send it back for a full refund.
11) Is the flash light a regular torch light?
The flashlight is an infrared illuminator and is not visible to the naked eye or to animals. It is not a regular flashlight. You may only see a dim red glow to indicate that the light is on. The IR camera will be able to see and illuminate at night with help from the infrared technology.
12) Won't I be seen with the bright light from the LCD screen?
Our system's LCD technology does not illuminate as strongly as other screens like most smart phones. Our screens have brightness adjustment settings to give you the perfect balance during day or night use. If you purchase our latest Megaorei 3, there is zero light exposure.
13) What kind of recoil can this device handle?
All of our systems can easily handle any recoil. Through countless drop-tests and shock tests, we have seen no issues whatsoever.
14) Why have I seen different websites with the same name (Fire Wolf)?
We are the ONLY Official FireWolf™ Hunting website. There are others that are selling rebranded or counterfeit products.
We also sell our products on eBay. You can check out our eBay store HERE
15) Why is my order missing batteries?
If you purchased from a third party website or seller, they may not include batteries with your order. Batteries and charger are only included when purchasing from our Official website. You can purchase extra batteries HERE
All products on our website are backed by our 30-day Money Back Guarantee and Full 2-Year Warranty!
More Questions? Feel free to contact us anytime! You can also email us directly at: firstname.lastname@example.org